Easy to Fix : “There Was A Problem Resetting Your PC” in Windows 10

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What should I do if I refresh my PC in Windows 10 and get the error message – There Was A Problem Resetting Your PC to its initial state ? In this article, we will show you how to deal with it, so please refer to it. Of course, these workarounds also apply to Windows 8 / 8.1 / 10

“I wanted to reset Windows 10 that was already installed, and when I operated in the order of Settings-> Update & Update-> Recovery-> Reset this PC to the initial state, – There Was A Problem Resetting Your PC to the initial state. The process freezes with the error message “.” Is it possible to resolve this error? “

About the problem that occurred when returning the PC to the initial state

When something goes wrong with the operating system, Windows first goes through an automatic repair process to fix the problem. If automatic repair cannot fix the problem, you will have to reset your PC to its initial state. However, it seems that sometimes the error message There Was A Problem Resetting Your PC to the initial state” is displayed or the process stops.

Initialization fails due to peripherals

If there are peripherals connected that are not needed for the initialization operation, disconnecting them may result in successful initialization.

If peripheral devices such as printers are connected, problems related to device drivers may occur during the initialization execution stage, and initialization may fail.

The initialization operation can be done if the mouse and keyboard are connected, so disconnect the other peripheral devices and execute “Reset the PC to the initial state“.

Explanation of the cause of the problem

Initialization fails due to peripherals

If there are peripherals connected that are not needed for the initialization operation, disconnecting them may result in successful initialization.

If peripheral devices such as printers are connected, problems related to device drivers may occur during the initialization execution stage, and initialization may fail.

The initialization operation can be done if the mouse and keyboard are connected, so disconnect the other peripheral devices and execute “Reset the PC to the initial state“.

Initialization fails due to security software

Initialization may be successful by uninstalling the security software before initialization.

Since the security software starts the operation when Windows starts, it easily affects the initialization work. In some cases, security software may cause initialization to fail, causing repeated reboots and, in the worst case, Windows not booting.

In any case, when “Reset your PC to the initial state” is completed, the security software will be deleted, so it is better to uninstall it in advance.

If you can’t uninstall Windows 10 because it won’t boot, and you haven’t created a recovery drive without installation media, you can boot into safe mode from the auto-repair feature and uninstall.

Initialization fails due to lack of free space

If you free up space and execute “Reset PC” again, the initialization may succeed.

“Reset PC” can be executed without any problem, but if it fails during initialization and does not complete, it is possible that there is not enough free space on the drive.

Delete unnecessary files and applications saved, secure free space, and execute initialization.

There Was A Problem Resetting Your PC

Since Windows 10 has a function to delete unnecessary files, you can also automatically delete unnecessary files other than the files you created to free up space.

Data is Corrupted and Initialization Fails

If the initialization data is corrupted and fails, initializing with a recovery drive may succeed.

If the initialization execution data on the drive disk of the personal computer is corrupted, the initialization will fail.

Initialization may be completed by using the data of the “recovery drive” created on another drive instead of using the execution data on the computer.

There Was A Problem Resetting Your PC

To initialize the recovery drive, start the computer in the “recovery drive” and click “Reset this PC” from “Troubleshooting” to execute. For details, please see the following page.

Initialize with Cloud Download

From Ver.2004, the function of “Cloud download” has been added to “Return to PC initial state”.

There Was A Problem Resetting Your PC

“Reset this PC to the initial state” is normally initialized by using the data on the disk, so if there is a problem with the data, the initialization will fail.

In the case of cloud download, the data to be initialized is newly downloaded, which is effective when the initialization fails due to a problem with the data on the disk.

For the operation method of cloud download, see “Select the method of reinstallation” in “Preparation for initialization settings” on the following separate page.

Initialize in Another Way

If you cannot initialize with the reset function and you have not created a recovery drive, you can initialize it by another method.

Another way to initialize is “New Start”, which is a built-in function of Windows 10, “Overwrite installation” or “Clean installation” using the installation media.

The recovery drive must be created on your computer, but the installation media can also be created on another computer.

Even if you have only one Windows10 PC, you can create installation media from Windows7, 8 or Mac from the Windows10 download page.

The method to initialize Windows 10 other than “Reset this PC” is explained in detail on the following page.

How to Deal With The Problem

Workaround 1. Resolve the problem that occurred when resetting the PC at the command prompt.

1. Settings → updates and updates → recovery → to customize the start-up of PC → Now restart please click.

2. Then go to Troubleshooting → Advanced Options → Command Prompt.

3. Select an administrator account and give permissions to that account.

4. In the command prompt window, enter the following command lines one by one and press the enter key.

cd% windir% \ system32 \ config
ren system system.001
ren software software.001

Then close the command prompt and click Next option and you will be able to enter the operating system successfully.

Workaround 2. Create Windows installation media

Steps to create installation media for “Windows 10”

1. Prepare “USD memory” or “DVD

2. Download link

This section describes the procedure for downloading the installation media creation tool for “Windows 10”.

First, click the link below to create your Windows installation media.

https://www.microsoft.com/ja-jp/software-download/windows10

Then go to the download link above and click on the Download Tool Now item to save the installation media creation tool to any location.

3. Create installation media

First, execute the “Windows 10” installation media creation tool downloaded in the previous section.

Next, check the item “Create installation media for other PCs” and then click the item “Next”.

This will bring up a screen where you can select the language, architecture and edition of Windows 10.

There Was A Problem Resetting Your PC

Select the item called ISO File as the media to create the installation media.

So, first make sure that the item “Use recommended options for this PC” is checked, and then make sure that the items “Windows 10” you are using match the language and edition architecture. Then click on the next item.

Next, check the selection items for the media for which you want to create the installation media below, and then click the next item.

There Was A Problem Resetting Your PC

Then specify where you want to save the image file, then click the Save item.

Then click on the item called Finish.

You have successfully created the installation media for “Windows 10”.

That’s all for the procedure to create the installation media for “Windows 10”.

Then insert the Windows installation media you created into your computer and boot your computer from there.

Conclusion

In this article, I’ve provided some solutions to the “I had a problem resetting my PC” error. If you find another solution, please leave it in the comments. If you need help using the MiniTool software, please send an email to [email protected]

Frequently Asked Questions About PC Initialization

If you reset this PC with the " Keep personal files " option, you can perform a fresh installation of Windows 10 with basically all the data. Specifically, selecting this option from the recovery drive detected and backed up all data, settings or apps.

It takes about 3 hours to initialize the PC. It will take another 15 minutes to get started on the new initialized PC, including password and security configuration. Overall, it takes about three and a half hours.

Problems caused by third-party software, corrupted system files, changing system settings, or malware can be fixed by initializing your PC.

If you can't reset Windows 10 to its initial state, the recovery partition may be corrupted and initialization may not work. In this case, make sure your computer has the requirements of all Windows 10 systems before you reinstall Windows.

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